Costume Workshop

Privacy Policy

Effective Date: 1st December 2024

The Costume Workshop (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, costumeworkshop.net (the “Website”), or otherwise interact with us. It complements our Cookie Policy and complies with the UK General Data Protection Regulation (UK GDPR).

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information You Provide

  • Name, email address, phone number, and other contact details when you:
    • Submit a contact form.
    • Subscribe to updates.
    • Communicate with us.

1.2 Automatically Collected Information

When you visit the Website, we may collect certain information automatically:

  • Device and browser information: IP address, browser type, operating system, and device type.
  • Usage data: Pages visited, time spent on pages, and navigation paths.

1.3 Cookies and Tracking Technologies

We use cookies to improve the functionality of the Website and to understand user behavior. For more information, refer to our Cookie Policy.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To provide and improve our services.
  • To respond to your inquiries or requests.
  • To analyse Website performance and usage trends using Google Analytics.
  • To enhance Website security
  • To manage Website performance

3. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Consent: When you provide data voluntarily, such as filling out a form or accepting non-essential cookies.
  • Legitimate interests: To maintain Website security, analyse usage trends, and improve functionality.
  • Compliance with legal obligations: To comply with applicable laws or respond to lawful requests.

4. Sharing Your Information

We do not sell or rent your personal data. We may share information in the following circumstances:

  • Service providers: With trusted third parties like Google Analytics and Wordfence for security and analytics purposes.
  • Legal obligations: If required by law or to protect our rights or the rights of others.

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or to comply with legal requirements. Cookies are retained as specified in our Cookie Policy.

6. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

  • Right to access: Request a copy of the personal data we hold about you.
  • Right to correction: Request corrections to inaccurate or incomplete data.
  • Right to deletion: Request the deletion of your personal data, where applicable.
  • Right to restrict processing: Limit how we process your personal data.
  • Right to data portability: Receive your data in a portable format.
  • Right to object: Object to the processing of your data for certain purposes, including direct marketing.
  • Right to withdraw consent: Withdraw your consent for data processing at any time.

To exercise your rights, contact us using the details below.

7. Data Security

We take appropriate technical and organisational measures to protect your personal data, including:

  • Website security tools to prevent unauthorised access.
  • Caching tools to optimise Website performance securely.

However, no data transmission or storage system can be guaranteed 100% secure.

8. International Data Transfers

As we use Google Analytics, your data may be transferred outside the UK. Where such transfers occur, we ensure they are protected by adequate safeguards as required by the UK GDPR.

9. Third-Party Websites

The Website may contain links to external websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised “Effective Date.”

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: info@costumeworkshop.net
Address: Costume Workshop
8 Landguard Road
Shanklin
Isle of Wight
PO37 7JU